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Betterlife Directions regularly receives emails and feedback from people and businesses who have been clients. Here are just a few comments... Regarding our Employee Assistance Programs (EAPs): "While I have the opportunity, I would also like to provide you with some positive feedback on the professionalism of your company ..." Cate Turton, Financial Counsellor and EAP Service Provider Regarding our win in the Fraser Coast Business Awards: "Queensland Apprenticeship Services would like to congratulate you ... on winning the Special Commendation Award in the Fraser Coast Busines Awards" Shelley Hundley, Regional Administrator for Regarding our Workshops: "I just want to say thank you again for your excellent support ... The majority of our feedback was very positive ... you did such a good job that (CEO) want this style of training to be presented again next year ... Your subject knowledge was excellent and appropriate for our needs ... Excellent!" Lorainne Goode, Coordinator of Training Services "Very helpful & relevant to my needs as a teacher. Some useful strategies to put in my bag of tricks. Time of the day was appropriate for teaching staff - THANKYOU!" and "All teaching staff should attend this workshop" A.K. & S.M., participants in "Introduction
to Mental Health workshop" "Wished that some others could've attended the workshop. I thought that the workshop was effective because in one way or the other everyone were related to the issues that were brought up & solutions" Participant in "Freedom from Abuse" Indigenous women's 2 day workshop "Excellent" Participant in "Gaining Ground in Mental Health" 2 day workshop "Thankyou again for your time and professional expertise. It appears to have been very helpful to those who attended" Jill Crane, TAFE Queensland "Many Thanks. Pleasure dealing with someone who is passionate about their information. Hope to catch up again sometime". Participant, CPA Australia CPD Week Regarding our business and human resources consulting services: Betterlife Directions "assist(ed) in handling employee/employment issues as well providing advice and guidance on dealing with different and difficult problems ... There has been a definite change in the office. Some of the staff involved have directly benefited from the exercise ... (Betterlife Directions) provided clear, practical concrete stretegies for me my business to try. (Betterlife Directions displayed) Empathy, listening skills, the ability to get to the heart of the matter ... I would be willing to recommend Betterlife Directions to provide services for other businesses" Darren MacKinnon State Operations Manager, Insurance Industry "The lawyers in our office enjoyed meeting you ... In particular we enjoyed your advice on how to deal with people who are going through difficult times and may be feeling suicidal. Exposure to people with your background and experience helps us become better lawyers." Stephen Dixon, Managing Partner, Law Firm "(Elizabeth) has not only been able to advise ... with great success, Indigenous and Non-Indigenous young people ... but also has contributed enormously enormously with valuable input and knowledge to ... provide adequate and suitable services to our members and clients." Ardy MucKan Director, Indigenous Corporation "Elizabeth has provided very good support to our committee ... She is well informed about standards of organisational policy and has offered leadership to a committee that has been drafting procedures in this area. She has offered wise counsel in challenging interpersonal situations that our association has faced during the past year. She demonstrates effective advocacy for the needs of people who are marginalised or unfairly treated, and has a special concern for Aboriginal people." Dr Michael Dudley, Chairperson, National Not-for-Profit organisation Regarding our Student Mentoring Services: "The attitudes and teamwork displayed ... was impressive. A sense of valuing one's self and others was evident" P.O. QUT Student "I felt Elizabeth's training, experience and background were exceptional!" Peter Kesper, Austrlalian Institute of Professional Counsellors Regarding our Key Note Speakers: "As keynote speaker Elizabeth your talk was outstanding and set a truly accomodating tone for the rest of the seminar. The evaluation forms show that it received a very high approval rating" Stan Roulston, Older Men Unlimited "It was just so refreshing and encouraging to hear your talk (Elizabeth) ... Other colleagues who attended with me were likewise very encouraged to listen to the way you approach this difficult problem (of suicide prevention) ... I want you to know how impressed I am with the way you are dealing with the patients that come to you ... I can only say please keep up the great work!" Margaret Clarke, Federal Representative of Non-Profit organisation Regarding our business needs analysis services: "Your analysis report has helped us focus on the issues that are important for our business, and has provided the necessary action plan required to protect and secure our company future" Todd Shone, Company Director, Security Industry "By having all the facts laid out in front of me I now have a clearer picture on the course of action I need to take to better manage the growth of my business. We will benefit across the board from all issues raised and can work more effectively with our accountant to more professionally approach the management of our business." Mark Di Mauro CEO, Construction Industry Regarding our Professional Supervision Services Elizabeth is "highly professional in her dealing with both myself and her clients ... I believe my decision to seek professional supervision by Ms Benson indicates my regard for her professional knowledge and skills." R.C. Graduate of BPsych. "The Board wishes to congratulate you ...
and appreciates your Gina Geffen, Chairperson, Psychologists Board of QLD Regarding our Clinical Practices "Over the years I (have seen) many of Ms Benson's cases personally for medical review ... I became aware of the high standard ... and the meticulous way which she had developed of recording all relevant information ... In addition to her broad clinical experience ... (Ms Benson) has had broad experience with some of the most difficult Psychological problems". Dr Ray Cash, Consulting Psychiatrist "Ms Benson has impressed me as one who cares about the welfare of her clients and I have seen her make herself available to help out when and where she can, with no task being too difficult" W.R. Social Worker, Queensland Health (Elizabeth) "has shown a great deal of initiative in establishing new services and options for young people." Dr Jasper Van Der Westhuyzen, Clinical Director Paediatrics, Queensland Health "My son, who is in his early teenage years has been a client ... for twelve months ... From my own point of view, I have found Elizabeth's support encouraging, particularly when, at times, it all seemed too hard and the "light at the end of the tunnel" had all but disappeared. I particularly appreciated Elizabeth's availablility, assurance and confidence. She is a great listener and her non-judgemental approach, calm manner and willingness to answer all questions and discuss all avenues have made us both feel very comfortable in the counselling process ... I have absolute confidence in recommending Elizabeth Benson as a counsellor ... May I take this opportunity to publicly thank Elizabeth for the work she has done and continues to do with my son (and myself)..." M.R Parent of Client "Elizabeth has been treating my daughter ... for almost a year. During this time she has developed a strong rapport with my daughter and we have seen significant results in the improvement of my daughter's mental wellbeing. I would definitely recommend Elizabeth Benson as a Psychologist ... On many occasions she has gone above and beyond the call of duty to ensure my daughter receives the best care possible. I know that Elizabeth is held in high regard within the community." D.M Parent of Client "I would recommend Elizabeth Benson as a Psychologist. I think she is easy to get along with, considerate and caring. She understands the problems I have had and understands how to help me get through them. It is easy for me to share with Elizabeth and I would recommend her to enyone who needs a psychologist." L.C. 15 year old female Counselling Client "Very Professional at all times. Caring and gentle atmosphere... Very satisfied" R.A.S Counselling Client "The 2nd session brought such relief that someone actually understood, cared and related ...I found myself breathing such a sigh of relief. I could actually expose my wounds and express them in a safe environment" L.B "50 something" female Counselling Client "I felt the staff cared about me & wanted to help. I found suggested strategies useful ...(they were) friendly, put me at ease, easy to talk to, caring" M.S 54 year old male Counselling Client "I was in a bad state of mind and would not have seen anyone (except) Aggregate was informed by my doctor and contacted me. Doing this made me feel someone really cared and helped me take that step to go and talk ... for this I am truely thankful" J.W 43 year old male Counselling Client Regarding other services: "I was absolutely blown away ... you guys are the answer to a long-time and oft-prayed prayer!" Andrew Ogilvie, Director, Not-for-profit organisation
click here to see some of the organisations we have worked with.
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